GOM Video Converter

FAQ

A new version was released but I didn't get an update alert / the [Update] button doesn't work

Views: 14,394 Date: 2014. 06. 27

Sometimes when a new version of GOM Video Converter is released, users of previous versions do not get a notification, and when they click the [Update] button in the user interface they are told that no update is available, or that the update could not be performed.

In the event that you know an update was released but you are unable to update from within the GOM Video Converter interface, please download the latest installer package from the link below and re-install.

https://app.gomlab.com/site/encoder/GOMVIDEOCONVERTERSETUP_ENG.EXE

It is not necessary to uninstall the previous version before installing the new version.

If you decide to uninstall the previous version before installing the new version, please be aware that you will need to re-enter your registration information if you have a full version license.

If you have additional questions or problems, please contact the GOM Video Converter Support Center:
http://converter.gomlab.com/eng/support/supportcenter/