During this time users can still access the customer support center and submit questions, however no inquiries will be received until operations resume on January 5th.
Once the support centers reopen, we will do our best to reply to all support requests as quickly as possible. Please be aware that high volumes of support requests are anticipated, and we appreciate your patience and understanding while waiting for a response.
For customers who have purchased GOM Video Converter and have questions regarding their license, please refer to the FAQ page.
Logos and Skins that are uploaded to the GOM Media Player during this time will not be made visible until operations resume on January 5th.
This closing only affects the support centers, and GOM Video Converter purchasing and other GOMlab services will be available as per usual.
We apologize for any inconvenience, and thank you again for your patience and understanding.