The GOM Video Converter customer support centers will be closed from Sep 25, 2015, 03:00 a.m. (EDT) until Sep 29, 2015, 21:00 p.m. (EDT). But, other GOMlab support center services will available as usual.
During this time users can still access GOM video Converter customer support center and submit question, however no support inquires will be received until operations resume from Sep 29, 2015, 21:00 p.m. (EDT).
Once the support centers reopen, we will do our best to reply to all support requests as quickly as possible. Please be aware that high volumes of support requests are anticipated, and we appreciate your patience and understanding while waiting for a response.
For customers who have purchased GOM Video Converter and have questions regarding their license, please refer to the FAQ page.
This closing only affects the support centers, and GOM Video Converter purchasing and other GOMlab services will available as usual.
We apologize for the inconvenience, and thank you again for your patience and understanding.