GOM Encoder


GOMlab Customer Service Centers Closed 12/31/2015 - 01/03/2016

Views: 4,122 Date: 2015. 12. 31

GOM Video Converter customer support centers will be closed.

KST - 18:30 December 31st, 2015 ~ 09:30 January 4th, 2016 (GMT+9)

GMT - 09:30 December 31st, 2015 ~ 00:30 January 4th, 2016

EST - 04:30 December 31st, 2015 ~ 19:30 January 3rd, 2016

During this time users can still access the customer support center and submit questions, however no support inquires will be received until operations resume from January 4th, 2016 (GMT+9).

Once the support centers reopen, we will do our best to reply to all support requests as quickly as possible. 

Please be aware that high volumes of support requests are anticipated, and we appreciate your patience and understanding while waiting for a response.

For customers who have purchased GOM Video Converter and have questions regarding their license,

please refer to the FAQ page.


This closing only affects the support centers, and GOM Video Converter purchasing and other GOMlab services 

will available as per usual.

We apologize for the inconvenience, and thank you again for your patience and understanding.

Happy New Year!!!